Strata cleaning services for owners corporations in Melbourne
Withers Solutions cleans the common areas of apartment and mixed-use buildings within about 25 km of Malvern East, Melbourne: foyers, lifts, stairwells, corridors, bin rooms and car park entries, on the days the committee sets. We’re a family-run business, and we quote for owners corporations, body corporate committees, strata and property managers, and building managers. For a free quote, ring Ryan on 0409 385 707 at any hour, or send the address and the number of levels. You’ll hear back the same day.
We cover buildings from St Kilda and Prahran to Camberwell and Clayton.
What a strata cleaning visit covers
- Lobby and foyer floors, entry mats and door glass
- Lift interiors cleaned and sanitised
- Stairwells and corridors vacuumed, hard floors mopped
- Shared amenities and laundry areas
- Bin room cleaning and management
- Car park entries and ramps swept
Apartment building cleaning around residents
We come at the hour that suits the building. If residents would rather not hear a vacuum in the corridor at dawn, we come mid-morning. If the foyer has to be done before the shop downstairs opens, we come early.
Strata cleaners who answer the phone
If you sit on a committee, you know how it goes. A resident emails about the bin room, you leave a message for the cleaner, and a week later it looks the same.
Our number rings Ryan, whether the committee, the property manager or the building manager is calling. If the committee needs a quote in hand for its next meeting, tell him when the meeting is. There’s no lock-in: change, pause or stop with reasonable notice.
Insurance, police checks and building access
Before the first visit, Ryan sends our certificate of currency ($5 million public liability with QBE) to the committee or straight to the building manager. Everyone who cleans for us is police checked, and any site induction is done before we start.
Keys, passes, alarm codes and lift bookings are arranged once, before the first clean. In the newer apartment buildings near South Yarra station, the building manager generally wants it sorted before anyone is let in after hours. A whole tower isn’t a job for us: in Southbank, Docklands, the CBD and along St Kilda Road we quote one tenancy or one floor as an office clean, or the lobby, lifts and stairwells on their own, as long as they don’t need several shifts a day.
Strata floor scrubbing, entry glass and car parks
Most of what wears a lobby floor out is grit off shoes, so we vacuum first and mop second. Dull hard floors in lobbies and corridors get scrubbed. Where the sealer has worn through, stripping and resealing is separate floor care work.
Corridor carpet wants hot water extraction at least twice a year. We did it after hours at the D.W. Lucas Oval pavilion, a City of Stonnington building shared by three clubs. Entry glass and ground-floor common area windows are on our window cleaning page. A full basement car park scrub is quoted separately.
The buildings we’re the right size for
We’re a small team. A building that needs cleaners on several shifts a day isn’t one for us, and Ryan will say so on the phone. Pools are specialist work, and for glass that needs rope access or a platform, you’ll get a straight answer on whether it’s a job for us.
Above the shops in Toorak, the shared stair can end up being nobody’s job, so we can quote it on its own as a common area clean.
A new building usually needs a deep clean after the builders leave, then a regular program from the day people move in. If the building has a residents’ gym, our gym cleaning page covers the equipment, mirrors and floors.
What our clients say
★★★★★ 5.0 on Google
“Phenomenal service, 11/10”
Chris Macrow · Google Review
“Impressed. Reliable, prompt, and did a good job.”
Shayden Bryce · Google Local Guide
“Professional, no hassle, solid work”
Fionn O’Connor · Google Local Guide
Strata cleaning questions
What is strata cleaning?
Strata cleaning is the regular cleaning of a building’s shared parts: foyers, lifts, stairwells, corridors, car park entries and bin rooms, not the inside of anyone’s apartment. The owners corporation or its building manager usually arranges it. Withers Solutions does strata cleaning within about 25 km of Malvern East.
The list for your building is settled when Ryan walks it.
Which common areas does a strata clean cover?
The foyer and lobby with the entry mats and door glass, the lift interiors, cleaned and sanitised, the stairwells and corridors, the shared amenities and laundry areas, the bin room, and the car park entries and ramps, swept. Carpet is vacuumed and hard floors mopped, and dull hard floors in lobbies and corridors get scrubbed. A full basement car park scrub is quoted separately, and so is stripping and resealing a floor where the sealer has worn through, which is our floor care work.
How often should strata common areas be cleaned?
Clean each area as often as its traffic needs, on the days the committee sets. The foyer and lift every resident passes through need attention more often than a fire stair, so not every area has to be on every visit. Corridor carpet wants hot water extraction at least twice a year.
Start at the lower frequency and look hard at the building the day before each visit. If an area isn’t holding up, tell us and we’ll change it, with no penalty.
Can you clean after hours?
Yes. Evenings, overnight, early mornings and weekends are all open, so the hour is the building’s choice. If residents would rather not hear a vacuum in the corridor at dawn, we come mid-morning instead, and if the foyer has to be done before the shop downstairs opens, we come early. Any rules the building manager has for after-hours access are sorted before the first clean.
How do keys, passes and alarm codes work?
They’re arranged once, before the first clean, along with any lift bookings and site induction, so nobody has to meet us at the door. We hold the keys for after-hours work and lock up behind us, and alarm codes are stored encrypted and shown only to the cleaner rostered to your building. Everyone who cleans for us is police checked.
How does the committee keep track of the cleaning?
Before the first clean, Ryan agrees the task list for each visit and how often each area is done, so the committee can check the building against it. Our certificate of currency goes to the committee or straight to the building manager before the first visit, and if the committee needs a quote for its next meeting, tell Ryan when the meeting is. After that, the committee, the strata or property manager and the building manager all ring the same number, and Ryan answers. If an area isn’t holding up, tell him and we’ll change it, with no penalty.
Is a small building too small for you?
No. A small team suits a small building. We can quote the stairs, foyer and corridors on their own, or together with a suite in the same building. What isn’t a job for us is a building that needs cleaners on several shifts a day, and Ryan will say so on the phone.
Is body corporate cleaning the same as owners corporation cleaning?
Yes. In Victoria the body that runs a strata building is the owners corporation, under the Owners Corporations Act 2006. Body corporate is the older name, and plenty of people still use it. Either way, the committee or the building manager books the same cleaning.
How much does strata cleaning cost in Melbourne?
A building is priced on the size of its common areas, which of them are on the list, how much of the floor needs mopping, how often each is done and the hour we come. The first clean costs more than the regular visits. Regular cleans start from $99 a visit plus GST for the smallest spaces, and most are $120 to $160. Our price calculator gives the committee an estimate in a few taps, and Ryan confirms a fixed price after a quick look around the building, free and back the same day.
How should an owners corporation choose a strata cleaner?
Ask for the certificate of currency: a cleaner who takes days to produce it is telling you something. Ask for the task list per visit, in writing, and check the frequency column. And ask who answers the phone. With us it’s Ryan, at any hour, and he’s the one who quoted the job.