Got Questions?

Frequently Asked Questions

Everything you need to know about commercial cleaning with Withers Solutions. Can’t find your answer? Call Ryan directly.

๐Ÿข General๐Ÿ’ฐ Pricing๐Ÿงน Services๐Ÿ“… Scheduling๐Ÿ‘ฅ Our Teamโญ Quality
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Section 1

General Questions

We service all of Melbourne – CBD, inner suburbs and greater metro. Key areas include South Yarra, Toorak, Prahran, Malvern, Hawthorn, Richmond, St Kilda, Caulfield, Glen Iris, Camberwell, Armadale and beyond. Not sure if we cover your location? Just call – we likely do.

Not sure about your suburb? Send us a message and we’ll confirm same day.

We clean offices, corporate workplaces, medical and dental clinics, retail spaces, gyms and fitness centres, warehouses, strata buildings and common areas. Every space is assessed individually so the cleaning scope matches exactly how it’s used.

Browse all services: Office Cleaning ยท Gym & Fitness ยท Warehouse & Industrial ยท Strata

Yes – Withers Solutions is a family business based in Malvern East, Melbourne. Founded by Ryan and Emma in 2025, we’re not a franchise or a national chain. When you call, you speak to us. When we clean, we show up.

Read our story โ†’

No lock-in contracts. We believe our work should speak for itself. You’re free to adjust, pause or cancel with reasonable notice. Most clients stay because they’re happy – not because they’re locked in.

Call us on 0409 385 707 or submit an enquiry online. We provide free, no-obligation quotes with same-day responses. For larger spaces we’ll arrange a quick walkthrough to make sure the quote is accurate.

Get a Free Quote โ†’

Withers Solutions ยท Melbourne

Ready to get a quote?

Same-day response ยท No obligation ยท Family business

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Section 2

Pricing & Costs

Costs depend on your space size, frequency and scope. As a rough guide: small offices start from around $150 per clean; medium offices (150โ€“500mยฒ) typically run $800โ€“$2,500/month; large spaces (500mยฒ+) start from $2,500/month. We provide free, accurate quotes based on your specific requirements.

Read our detailed pricing guides: Flat-Rate Costs by Industry ยท Flat-Rate vs Hourly

We offer both. Flat-rate pricing works best for regular, recurring cleaning – you know exactly what you’ll pay each month. Hourly pricing suits one-off or unpredictable jobs like deep cleans or post-construction tidying. We’ll recommend the best model for your situation.

Read our full flat-rate vs hourly breakdown โ†’

Cheaper quotes often signal non-compliance with the Cleaning Services Award 2020, no public liability insurance, or no police checks. The Award minimum for a casual cleaner in 2026 is $32.31/hr – any quote significantly below $35/hr should raise questions. We’re fully compliant, fully insured and completely transparent.

Read: How much should cleaners charge per hour? โ†’

Weekend and after-hours rates are higher due to Award penalty rates. Saturday rates are 150% and Sunday rates are 200% of the standard weekday rate. We’re always upfront about this in your quote – no surprises on your invoice.

Read: How to reduce costs with smarter scheduling โ†’

Yes – smarter scheduling is the most effective way. Matching cleaning frequency to actual space usage, bundling services into fewer visits, and scheduling during weekday hours can meaningfully reduce costs without any drop in quality.

Read our full scheduling guide โ†’

๐Ÿ“– From the Blog

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Section 3

Our Services

Every standard office clean includes: workstation and desk surface cleaning, kitchen and breakroom care, bathroom and toilet sanitisation, vacuuming and mopping all floors, bin removal and liner replacement, reception and common area cleaning, and high-touch surface disinfection.

See full office cleaning details โ†’

A standard clean covers routine maintenance – keeping your space consistently presentable and hygienic. A deep clean is a more intensive service that addresses built-up grime, staining and areas that regular cleaning doesn’t reach. Deep cleans are ideal for end-of-lease, post-construction, pre-opening or a periodic reset.

Learn about our deep cleaning service โ†’

Yes – gym and fitness centre cleaning is a specialist service. High-touch equipment, changerooms, showers and rubber floors all require specific products and techniques. We use gym-safe, residue-free products that won’t damage equipment or leave surfaces slippery.

See gym & fitness cleaning โ†’

Yes. We specialise in warehouses, distribution centres, manufacturing facilities and large-format retail. We work around your operations – no downtime, no disruption. WHS compliant and fully insured.

See warehouse & industrial cleaning โ†’

Absolutely. Sometimes you just need a space cleaned properly, once. End-of-lease, post-event, pre-opening, emergency – we treat every one-off job with the same care as our regular clients. Same-day quotes, fast turnaround.

See one-off cleaning โ†’

Yes – lobbies, lifts, stairwells, car parks and shared amenities. We work with owners corporations and property managers and understand strata compliance requirements.

See strata & common area cleaning โ†’

Yes. We use professional-grade machines to strip, scrub, seal and restore all floor types – vinyl, timber, polished concrete, tile, carpet and specialty surfaces. One-off restoration or ongoing maintenance programs.

See floor care & restoration โ†’

๐Ÿงน All Services

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Section 4

Scheduling & Availability

Yes. Most of our regular clients prefer cleaning outside business hours to avoid disruption. We offer early morning, after-hours and weekend cleaning across all services. We work around your schedule, not the other way around.

Most offices benefit from 2โ€“3 cleans per week. High-traffic spaces like medical clinics or busy retail may need daily cleaning. Smaller teams often find weekly sufficient. We’ll recommend the right frequency after a quick chat about your space and usage.

Read: smarter scheduling to cut costs โ†’

For most services we can have a quote back to you the same day and commence within a few days. For urgent or emergency cleans we can often mobilise faster – just call us on 0409 385 707.

Get in touch now โ†’

Yes – your schedule is flexible. If your business needs change, just let us know and we’ll adjust frequency, timing or scope. No penalties, no lock-in.

We aim to keep the same team assigned to your space. Consistency matters – both for quality and for the trust that comes with familiar faces in your workplace.

Still have questions?

Call Ryan directly – same-day response, no obligation, no sales pressure.

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Section 5

Our Team & Trust

Yes. Every member of our team is police checked before they work in any client space. We understand that inviting a cleaning team into your workplace requires trust – we take that seriously.

Yes – we carry full public liability insurance on every job. Victorian cleaning companies are legally required to hold at least $10 million in public liability cover, and we meet that requirement.

You deal with Ryan or Emma directly. We’re a family business – not a call centre or a franchise. When you call, you speak to one of us. When something needs resolving, you don’t get passed around.

Meet Ryan & Emma โ†’

No. Our team are vetted, trained and police checked. We don’t outsource your clean to unknown subcontractors. Who we say will show up, will show up.

Yes – we use environmentally responsible products that are safe for people and workplaces. We also use microfibre technology to minimise chemical usage without compromising hygiene standards.

Read: Eco-friendly vs traditional cleaning tools โ†’

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Section 6

Quality & Results

We use structured cleaning processes and checklists for every visit. Clear communication and proactive follow-up are built into how we work. And because you deal with us directly, any feedback goes straight to the people doing the work – not a manager three levels removed.

Tell us. We’ll fix it. That’s the short answer. We’d rather know about a problem and resolve it than lose a client quietly. Our approach is to be easy to deal with at every stage.

Contact us directly โ†’

Persistent carpet odours usually indicate something embedded deeper than a standard vacuum can reach. Our process involves HEPA vacuuming, enzyme-based treatment for organic stains, and professional extraction equipment. We also carry industrial dehumidifiers to ensure complete drying.

Read our 5-step carpet odour guide โ†’

Daily vacuuming combined with quarterly professional deep cleaning is the most cost-effective approach. Installing heavy-duty entrance matting (3โ€“4 metres) traps up to 80% of incoming dirt before it reaches carpets. Address spills within 24โ€“48 hours to prevent permanent staining or mould.

Read the full carpet care guide โ†’

Yes – medical and dental clinics require a higher standard of cleaning and we’re experienced in meeting those requirements. NHMRC-compliant cleaning protocols, hospital-grade disinfectants and appropriate waste management are all part of how we approach healthcare environments.

See our office & medical cleaning service โ†’

Get Started

Ready for a cleaner workplace?

Free quote, same-day response, no lock-in contracts. Melbourne’s commercial cleaning done properly.

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ยฉ 2025 Withers Solutions ยท Malvern East, Melbourne ยท Fully Insured ยท Police Checked

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